Privacy Policy
Introduction
etalia.io is a site operated by Etalia Research Ltd ('we', 'us'). We respect your privacy and are committed to protecting your Personal Information. We seek to comply at all times with all applicable data protection and privacy legislation in force from time to time, whether international, national, regional or state, including the UK Data Protection Act 2018, Regulation (EU) 2016/679 General Data Protection Regulation, any successor legislation and all other legislation and regulatory requirements in force from time to time which apply to a party relating to the use of personal information and privacy of electronic communications (together the 'Data Protection Legislation').
Personal information is information about an identifiable individual (a natural person).
This policy sets out how we will collect, use, disclose and protect your Personal Information. It does not limit or exclude any of your rights under the Data Protection Legislation.
Changes to this policy
We may change this policy by uploading a revised policy onto the website. The change will apply from the date that we upload the revised policy. Please check the policy every time you wish to use our site to ensure you understand the terms that apply at that time.
Who do we collect your Personal Information from
We collect Personal Information about you from:
- you, when you provide that Personal Information to us, including via the website and any related service, through any registration or subscription process, through any contact with us (e.g. telephone call or email), or when you buy or use our services and products
- third parties where you have authorised this or the information is publicly available.
How we use your Personal Information
We will use your Personal Information:
- to verify your identity
- to provide services and products to you
- to improve the services and products that we provide to you
- to bill you and to collect money that you owe us, including authorising and processing credit card transactions
- to respond to communications from you, including a complaint
- to protect and/or enforce our legal rights and interests, including defending any claim
- for any other purpose authorised by you or the Data Protection Legislation.
From time to time, we may use aggregate, de-identified Personal Information for research and statistical purposes to develop and improve our services and products.
Direct marketing
You will only receive marketing communications from us if you have requested information from us or purchased goods or services from us and you have not opted out of receiving that marketing. You can ask us to stop sending you marketing messages at any time by contacting us. If you opt out of receiving marketing communications, you will still receive service-related communications that are essential for administrative or customer service purposes.
Disclosing your Personal Information
We may disclose your Personal Information to:
- another company within our group
- any business that supports our services and products, including any person that hosts or maintains any underlying IT system or data center that we use to provide the website or other services and products
- other third parties (for anonymized statistical information)
- a person who can require us to supply your Personal Information (e.g. a regulatory authority)
- any other person authorized by the Data Protection Legislation or another law (e.g. a law enforcement agency)
- any other person authorized by you.
Protecting your Personal Information
We have put in place appropriate security measures to prevent your Personal Information from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your Personal Information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your Personal Information on our instructions and they are subject to a duty of confidentiality.
Data retention
We will only retain your Personal Information for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your Personal Information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for Personal Information, we consider the amount, nature and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
In some circumstances we will anonymize your Personal Information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
Accessing and correcting your Personal Information
You have certain rights under the Data Protection Legislation in relation to your Personal Information to:
- request access to your Personal Information
- request correction of your Personal Information
- request deletion or removal of your Personal Information in certain circumstances
- object to the use of your Personal Information where we are relying on a legitimate interest (or those of a third party) as the legal basis for that particular use of your data (including carrying out profiling based on our legitimate interests)
- request the transfer of your Personal Information to you or to a third party
- withdraw consent at any time where we are relying on consent to process your Personal Information, and
- request restriction of processing of your Personal Information.
If you wish to exercise any of the rights set out above, please contact legal@etalia.io.
Internet use
While we take reasonable steps to maintain secure internet connections, if you provide us with Personal Information over the internet, the provision of that information is at your own risk. If you post your Personal Information on the website, you acknowledge and agree that the information you post is publicly available.
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
We use cookies (an alphanumeric identifier that we transfer to your computer's hard drive so that we can recognize your browser) to monitor your use of the website. You may disable cookies by changing the settings on your browser, although this may mean that you cannot use all of the features of the website.
Last updated: October 14, 2024